One term that’s receiving more attention in an increasingly BYOD oriented world is mobile center of excellence (mCoE). This term is defined by Forrester Research as “a coordinating force majeure, comprising approximately 25 to 100 technology and business staff under the leadership of a senior executive and a supporting mobile architecture council.” Simply put, it’s a group of experts with the skills to provide mobile solutions and develop an efficient plan. Here is why companies need a mobile center of excellence and how to create one.
A more streamlined workforce is perhaps the biggest benefit. When implementing mobile devices and apps, there is the potential for numerous setbacks. By having a group of tech savvy individuals that are dedicated solely to this type of technology, operations can more run smoothly and glitches should be minimal. These team members can devise the optimal solutions for their company, develop suitable apps and create an infrastructure that makes everyone’s life easier.
With many industries constantly evolving, a mobile center of excellence can keep up with this change and make the necessary adjustments. This puts a company in a position to stay perpetually ahead of the competition and ultimately thrive. On the other hand, lacking a central nucleus puts stress on the handful of employees responsible for tackling mobile issues, which can adversely affect a company’s overall productivity. If you’re interested in this concept, here are three ways to create a mCoE.